Keystone manages 240 doors across Hollins Ferry and the towns around it. Owners get a statement on the 3rd and fees stated in numbers. Tenants get a phone that's picked up at 3 a.m.
One manager for your building, not a queue. We lease it, collect the rent, take the 2 a.m. calls, and send a statement you can read in a minute.
Every unit gets a walk-through with a checklist before it's listed. Apply in a day, hear back in two, and when something breaks there's a real person on the line.
Most owners come to us after a year of doing it themselves. This is the part of the job we take off your calendar.
Professional photos, a listing on every major portal within 48 hours, showings seven days a week. Eleven days from listing to signed lease, on average, over the last twelve months.
Credit, income at three times the rent, the last two landlords, and eviction history on every adult. The same criteria for everyone, written down, applied in order.
Tenants pay online, due on the 1st. Late on the 5th means a notice on the 6th, without you asking. You see the payment the moment it lands.
A vetted bench of plumbers, electricians and handymen, billed at their invoice, not ours. Anything over $400 gets your approval first, by text, with a photo.
Rent in, repairs out, net to you, receipts attached. In your inbox on the 3rd, in your account by the 5th. Year-end summary and 1099 in January.
Rare, because of the screening. When one is unavoidable we serve notice, file, appear, and coordinate the turnover. You don't go to court.
of collected rent. That's the management fee. If the unit sits empty, so does our invoice. Everything else is on this list, and there is nothing that isn't.
Every owner gets the same three-line statement on the 3rd of the month: rent in, repairs out, net to you. Receipts are attached, not summarized. If a number is going to surprise you, your manager has already left a note under it.
Out-of-state owners tell us this is the reason they stay. They read it on a phone, on a train, without opening a spreadsheet.
Ask for a sample statementEvery listing here is real and current, and was walked through with a checklist before it went up. The rent is the whole rent. No processing add-ons, no surprise pet rent after the tour.
Updated September 3
27 Prescott Lane, the townhouse. Available November 15.
Renovated this summer: oak floors, a new kitchen, south-facing windows, and a landing you'll actually use.
Top floor of a four-unit building, two blocks from the Ashford train platform. Morning light, quiet street, radiator heat included.
End-unit townhouse with a fenced yard, across the street from Lyle Park. Dogs considered, with a conversation first.
Call or text leasing at (555) 555-0140 to book a showing. Evenings and Saturdays included. The manager who shows it is the one you'll call later, so bring your questions.
One application per adult, $35 each, and that is the only fee. We check credit, income at three times the rent, and your last two landlords. Complete application in, decision within 48 hours.
Sign online, pay first month and deposit, pick up keys at the office. You get a move-in checklist with photos, so the deposit conversation at the end is a short one.
A Keystone staffer answers, not an answering service. Emergencies get a technician on the way within the hour. Everything else gets a ticket number and a two-business-day window you can plan around.
Email a photo to maintenance@keystone.example. Ticket number within the hour, visit within two business days.
"I moved to Denver and didn't see the building for two years. The statement came on the 3rd, the deposit on the 5th, and the one time the boiler went, I heard about it after it was fixed."
Dana Okafor, six units in Carrow Heights
"Our last company charged us $85 to change a hallway bulb, then added fifteen percent on top. Keystone sent the receipt. It was eleven dollars."
Tom and Priya Anand, duplex in Lyle Park
Marisol Reyes, principal brokerStarted Keystone in 2011 with eleven doors and a pager. Still takes the maintenance line herself on Tuesday nights.
We manage what we can drive to in twenty minutes. That isn't a slogan, it's how a repair gets done the same day it's called in.
Keystone Property Management LLC is a licensed real estate brokerage. Broker of record: Marisol Reyes, License No. RB-0048113. We follow federal and state fair housing law, and we mean it. Equal Housing Opportunity.
A rent estimate, a fee question, or a building you're ready to hand over.
owners@keystone.example
(555) 555-0140
Estimates within one business day. We'll ask for the address and a few photos.
Showings and applications:
leasing@keystone.example
(555) 555-0140
Maintenance, 24 hours:
(555) 555-0199
maintenance@keystone.example
Rent is paid online. There's a drop box in the office lobby for anyone who prefers a check.
118 Ashford Avenue, Suite 200
Hollins Ferry
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Key pickup by appointment outside these hours. The maintenance line never closes.